Shipping
How we ship your parts, what qualifies for free shipping, and when freight is required
Free Standard Shipping
All orders that meet our standard shipping requirements ship free via FedEx Ground. No minimum order value required.
Typical delivery is 2-5 business days after production is complete, depending on your location.
When is shipping free?
Standard ground is included when every packed box meets all the limits below. We check the whole order—part shape, quantity and packaging all count. No minimum order value.
- Included ground · $0 shipping
- Up to 48″ on the longest side, 30″ on the second side, 50 lb per box, and the volume and girth limits below.
- Oversized ground · extra size or weight charge
- Above an included-ground limit, but no more than 96″ long, 150 lb per box and 165″ length plus girth. You pay the amount above our included-ground allowance.
- Freight / LTL · full shipping fee
- Used when ground cannot carry the packed order, or recommended when it costs less. The fee includes freight, crate materials and crating labor.
Volume and girth limits, with an example
Measure the outside of each packed box in inches, with length as the longest side. Included ground also requires L × W × H ÷ 139 ≤ 50 lb (dimensional weight) and L + 2W + 2H ≤ 130″ (length plus girth).
Example: a 24 × 18 × 12″ packed box
The green loop is the girth. Dashed sections pass behind and underneath the box.
- Volume → dimensional weight
- 24 × 18 × 12 = 5,184 cubic inches
5,184 ÷ 139 = 37.3 lb · under the 50 lb limit - Girth → length plus girth
- 2 × 18 + 2 × 12 = 60″ around the box
24 + 60 = 84″ · under the 130″ limit
This box qualifies for included ground if its actual packed weight is also no more than 50 lb.
A 48 × 30 × 12″ box exceeds the volume limit even if the parts are light.
Any packed dimension over 96″ (8 ft)? Contact support before checkout. Final options depend on the destination and available carrier rates.
Oversized ground: the extra charge
For a larger or heavier package, checkout shows an additional charge due to package size or weight. We subtract a live ordinary-ground allowance from the live rate for that carton. The allowance uses the same destination and ship date, with dimensions and weight capped to ordinary-carton limits. You pay only the positive difference, summed across oversized cartons. No support exception is needed when this option is available.
Freight / LTL: the full quoted cost
Freight is required when parcel service cannot carry the estimated packages, or can be selected when it costs less. The upfront total includes the full live carrier quote plus estimated pallet/crate materials and crating labor. Packaging includes a pallet, enough stacked collars for the packed height, and a lid; larger footprints use a custom-crate allowance. The carrier quote uses the resulting outer dimensions and total weight, including packaging. Checkout shows one shipping fee covering freight, materials and crating labor. There is no flat freight surcharge. We use address verification to estimate residential or commercial delivery. When you choose freight, tell us whether you need a liftgate: choose yes if there is no loading dock or forklift to unload the pallet, and the freight quote includes liftgate delivery. Until you answer, verified commercial addresses are quoted without a liftgate and residential or unverified addresses include one. Contact us for inside delivery, limited-access sites, appointments, or other special requirements.
Freight delivery dates come from the carrier quote for your planned ship date. They are estimates, not guarantees. If the carrier supplies no estimate, checkout says the delivery estimate is unavailable. Expedited production is a separate charge and can be combined with an available shipping option.
Over 8 feet? Contact us before checkout
If any estimated packed carton or pallet dimension exceeds 96 inches, automatic quoting and checkout are blocked. Packaging can push a part shorter than 8 feet over this limit. Oversize LTL can add significant cost, so we need to review the shipment first.
Email support@rmfg.com for a shipping quoteEstimates and unavailable rates
Our packing estimate uses part geometry where available, quantities, material weights and the outer size and weight of the packed boxes or crates. Missing or unverifiable dimensions or material weights require a review. Final carrier eligibility depends on the destination and service.
If a carrier fails to return an oversized-ground or freight rate, we do not replace it with a flat charge or free shipping. Select another quoted option or contact support. Pickup remains available for otherwise eligible orders. Proven ordinary ground may remain included when its carrier rate is temporarily unavailable.
Production Lead Times
Shipping timelines begin after production is complete. Production time depends on which services your parts require. Orders with both sheet and tube parts use the longer cutting time:
| Process | Standard | Expedited |
|---|---|---|
| Sheet laser cutting | 2 days | 1 day |
| Tube laser cutting | 10 days | 8 days |
| Bending | +3 days | +2 days |
| Tapping | +1 day | +0 days |
| Deburring or tumbling | +1 day | +1 day |
| Powder coating | +5 days | +4 days |
| Welding | +7 days | +6 days |
Orders placed before 10:00 AM CST begin processing the same day. Orders placed after 10:00 AM CST begin the following day.
Shipping Coverage
We ship to the continental United States (48 states). We do not currently ship to Alaska, Hawaii, US territories, or internationally.
In-store pickup is available at our factory in Fort Worth, TX. Pickup has no shipping charge. Shipments over 8 feet still need a support review before checkout.
Questions?
If you have questions about shipping or need a custom freight quote, contact us at support@rmfg.com